HOMEPAGE 2017-12-13T11:26:03+00:00

Sefas helps organisations produce meaningful, omni channel communications to enhance their customers’ experience.  For over 20 years, Sefas Customer Communications Management (CCM) solutions have been at the heart of business communication processes for the editing of dynamic document composition and production management solutions.

About Sefas

Open Print becomes Harmonie Communication Suite

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Siloisation

Communication templates are usually designed and produced using desktop publishing software, office automation or business applications to fuel “traditional” distribution channels.

Migration to digital channels has meant that the relationship between the enterprise and its customers has changed dramatically. Customers now have multiple channels to alternate between or use simultaneously. They expect a flexible and unified omni-channel experience with a true continuity of services.

Today organisations need to ensure that all channels are interoperable and transform the historically linear customer experience into an omni-channel customer-focused relationship.

 

Omni-Channel management of your customer communications

HARMONISE PAPER AND DIGITAL COMMUNICATIONS

Harmonie Communication Suite can replace or reinforce the multiple software tools you currently use in the design and management your printed documents, PDFs, emails and landing pages. You can harmonise your communication and easily transform traditional paper templates into digital templates.

PROMOTE COLLABORATION BETWEEN USERS and strengthen
omnichannel collaboration

Harmonie Communication Suite’s user friendly interface allows business users to design templates using or creating shared resources thus allowing IT experts to concentrate on high value-added developments.

CENTRALISE YOUR CONTENT IN A SINGLE FRAMEWORK

Harmonie Communication Suite helps prevent content being created and stored across multiple systems by having a single repository, shared by all business and IT users, that will reduce silos and ensure the best possible customer experience.

HARMONIE COMMUNICATION SUITE

A modular suite of 5 solutions based on a single platform

DESIGNER

Discover Designer

PRODUCER

Discover Producer

EACCESS

Discover eAccess

HUBMAIL

Discover Hubmail

PLATFORM

Discover Platform

TRUSTING SEFAS FOR OVER 20 YEARS

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